By accessing, browsing, or utilizing any professional services, platforms, or tools provided by Starpost LLC ("Company", "we", "us", or "our"), including but not limited to digital advertising management, marketing consulting, and our proprietary CRM platform, "The Nexus", you agree to be legally bound by these Terms of Service. If you do not agree to these terms in their entirety, you are unauthorized to use our services or platforms.
Our services and platforms are intended for use by individuals who are at least 18 years of age and legally capable of entering into binding agreements. By using our services, you represent that you meet this requirement.
Starpost LLC does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it promptly.
Starpost LLC delivers specialized digital growth and marketing solutions, which encompass:
We retain the absolute right to update, modify, enhance, or deprecate features of our services or software at our sole discretion without prior notice.
To ensure optimal performance, clients utilizing our services agree to:
You explicitly agree not to abuse our systems or utilize our infrastructure for any deceptive, predatory, harmful, or unlawful business activities.
Unless alternative payment structures are explicitly detailed in a separate written agreement, all services are structured on a monthly retainer and billed in advance.
Invoices are due and payable immediately upon issuance.
Failure to clear outstanding invoices within the designated timeframe may result in an immediate suspension of ad campaigns, consulting services, and active access to The Nexus CRM platform.
All strategic concepts, proprietary workflows, custom automations built within The Nexus, and creative assets produced by Starpost LLC remain our exclusive intellectual property unless ownership is explicitly transferred to the client via a signed written agreement. Clients retain full ownership of their native business data, customer lists, and independent advertising accounts.
Both parties agree to protect and maintain the strict confidentiality of all proprietary business operations, data metrics, private strategies, and internal systems revealed during the duration of our partnership. Confidential data will not be disclosed to any outside third parties unless authorized in writing or compelled by a court of law.
Starpost LLC utilizes established third-party communication infrastructure (including platforms like Twilio) to deploy automated SMS and email alerts for internal operational updates, lead notifications, and account management.
By engaging our services, you consent to receive these automated communications.
All phone numbers handled through our platform are managed in strict compliance with current A2P 10DLC registration guidelines and carrier regulations.
For any automated texts received from us, you can reply STOP at any time to opt out, or HELP for technical assistance.
If you utilize The Nexus to message your own customers, you assume full responsibility for ensuring your underlying lists have explicit opt-in consent in alignment with TCPA guidelines.
Starpost LLC provides marketing tools and campaign management based on industry best practices. However, we do not guarantee specific financial returns, lead conversion quotas, or revenue milestones. Starpost LLC will not be held liable for any indirect, incidental, special, or consequential damages resulting from platform downtime, ad account disruptions by third-party networks, or the operational use of our services. Marketing strategies, recommendations, and campaign guidance provided by Starpost LLC do not constitute financial, legal, or other professional advice, and should not be relied upon as such.
You agree to indemnify, defend, and hold harmless Starpost LLC, its officers, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) content, claims, offers, or business information you provide to us for use in advertising or marketing campaigns; (b) your breach of these Terms; or (c) your violation of any applicable law or third-party right.
The duration of your service agreement is defined strictly by the specific minimum commitment term (e.g., 3, 6, or 12 months) selected and executed in your signed client proposal, contract, or digital checkout agreement.
No Early Termination for Convenience: Clients are financially committed to the full duration of their chosen initial term. Early cancellation or termination "for convenience" prior to the end of the initial term is not permitted, and all remaining monthly payments for the term will remain due.
Termination for Cause: Either party may terminate the agreement immediately if the other party commits a material breach of these terms and fails to cure such breach within fourteen (14) days of receiving written notice.
Post-Term Rollover: Upon expiration of the initial minimum term, agreements automatically transition into a month-to-month renewal structure under the same billing terms. To prevent auto-renewal after your initial term concludes, either party must provide a minimum of thirty (30) days' written notice of non-renewal.
These Terms of Service shall be interpreted, governed, and enforced entirely in accordance with the laws of the State of Florida, without regard to principles of conflicts of law. Any legal actions arising from these terms must be filed within the appropriate courts of Florida.
We reserve the right to revise or adjust these Terms of Service at any time to reflect software changes, regulatory requirements, or industry adaptations. Your ongoing utilization of Starpost LLC services following the publication of changes signifies your official acceptance of the revised terms.
For formal inquiries, questions, or clarifications regarding these terms, please connect with our compliance team directly:
Email: hello@starpostllc.com